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CLOUD COMPUTING

“Cloud” is a general term for the delivery of hosted services over the Internet. Cloud computing relies on sharing of resources to achieve coherence and economies of scale, similar to a utility (like the electricity grid) over a network.

Cloud computing promises several attractive benefits for businesses and end users. At the foundation of cloud computing is the broader concept of converged infrastructure and shared services. Three of the main benefits of cloud computing include self-service provisioning, scalability and pay-per-use.

Netcom Structure works with industry leading providers to deliver cloud solutions that help businesses get their applications up and running faster, with improved manageability and less maintenance, enabling IT to more rapidly adjust resources to meet fluctuating and unpredictable business demand. This allows companies to avoid upfront infrastructure costs, and focus on projects that differentiate their businesses instead of on infrastructure.

TYPE OF SOLUTIONS

  • Unified Communications as a Service (UCaaS)

    Communication is moving from premise based to cloud delivery at a rapid rate. The market for Hosted IP Telephone and Unified Communications is expected to reach $6 Billion by 2019; representing more than 27% increase from 2012. Improvements in VoIP technology and the availability of bandwidth are driving this growth.

    Hosted PBX – Voice/Telephony; Mobility Integration

    Hosted UC – Adds Messaging (email, voice mail and instant messaging)

    Hosted UC&C – Adds conferencing (audio, video and web conferencing) – Adds integration with collaboration adoption

    Hosted Contact Center – Adds Interactive Voice Response (IVR), Automated Call Distribution (ACD), Computer-Telephone Integration (CTI) and integration with other contact center applications such as CRM

    Benefits Include:

    Reducing Capex spending/moving to Opex

    Ease of Scalability

    Remote and Mobile Workers need to be seamlessly connected

    Advanced features

    Minimizing risk of technology obsolescence

    Enhancing business continuity and disaster recover plans

    Reducing the burden on IT/Telecom Staff so they can focus on high priority business objectives

  • Cloud Backup and Disaster Recovery

    We live in the Age of Data, whether it’s email or complex database management, every function of a business can be impacted by a disaster making business continuity essential, not just a good idea.

    Business continuity – Keep business running after a disaster

    Disaster recovery – restore lost operations and systems

    Data backup – replication and storage of applications and data

    Benefits Include:

    Every minute of downtime equals lost business

    More information than ever to avoid devastating consequences (email, CRM, financial records, etc.)

    Loss of equipment – laptops, mobile devices, etc.

    Avoid human mistakes; the era of on-premises only backup via tape or disk is out of date with cloud solutions readily available

    Save money on IT Infrastructure

    Adds a layer of resiliency

    Fast restoration means fewer dollars lost due to disaster

  • Hosted Security / Security as a Service (SaaS)

    SaaS is an outsourcing model for security management to defend and protect your infrastructure and applications from being compromised or disrupted by the latest cyber threats.

    Firewall Protection

    Intrusion Detection and Prevention Systems

    Anit-virus and Anti-spam filtering

    Web and Content Filtering

    Secure Remote Access

    Security Threat Management

    Benefits Include:

    Maintain highly secure network connectivity

    Identify and block intrusions and attacks on your network

    Mitigate the risk of hackers, malware or other interruptions

    Manage compliance requirements and avoid penalties

    Lock down essential resources

  • Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS)

    Mobile and remote users are driving the demand to expand the physical limitations of a computer’s screen to a virtual workspace with a consistent user experience from any device, anywhere and anytime.

    Virtual Desktop Infrastructure (VDI) allows the customer to own their equipment, requires some level of IT expertise while offering a high degree of personalization. Desktop as a Service (DaaS) offers customers no or low upfront cost, is a monthly subscription based service, doesn’t require vast IT resources or expertise and is highly scalable on demand. Flexibility and scalability are key drivers for DaaS.

  • Cloud Computing

    Cloud computer platforms are more commonly used today to replace local computers for many reasons but primarily because they use resources more efficiently than local servers. Business using local Information Technology (IT) must invest in the infrastructure to support computer systems at peak demand times vs. cloud platforms which are highly scalable and flexible to accommodate peak times without major Capex investment and lengthy install timeframes.

    Cloud platforms provide security, availability, reliability, agility and energy efficiency.

  • Colocation and Data Centers

    There is no shortage of state of the art colocation facilities to house computer hardware, whether businesses want to be located at their carriers colo facility or at a carrier-neutral facility for access to multiple providers. There are many factors to consider when choosing a data center:

    Leasing vs. licensing space – leasing offers greater assurance that the space will not be unexpectedly taken back

    Tier of service needed from Tier 1 (fewer services offered for lower budget/needs) to Tier 4 (high availability of power, cooling, server access and greater security)

    Location is key as many businesses need easy access from airports while in a climate/disaster neutral area

    Staffing for remote hands or other tasks that may be needed including tours, meeting facilities, etc.

    Security safeguards and backup systems are critical for many businesses who rely on an third party to protect their servers

    Power limitations and how efficiently power is utilized

    Accessibility to major network providers and connectivity

  • Contact Center

    Mobile and remote users are driving the demand to expand the physical limitations of a computer’s screen to a virtual workspace with a consistent user experience from any device, anywhere and anytime.

    Virtual Desktop Infrastructure (VDI) allows the customer to own their equipment, requires some level of IT expertise while offering a high degree of personalization. Desktop as a Service (DaaS) offers customers no or low upfront cost, is a monthly subscription based service, doesn’t require vast IT resources or expertise and is highly scalable on demand. Flexibility and scalability are key drivers for DaaS.

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